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FAQs

Ordering detox and cleanse products from DetoxificationWorks.Com.

Can I trust DetoxificationWorks.Com?

At Detoxification Works, we secure all of your private information using strong encryption technology, and your information is always transferred using secure lines. We never give your private information to anyone.

How old do I have to be to order at DetoxificationWorks.Com?

To order any of our natural supplements, detox or cleansing products, you must be of the age of maturity as defined by your province or state. If you're not an adult, please have a parent or guardian make your purchase for you.

Is my order subject to tax?

You will be charged tax based on the destination province or territory that your order is being shipped. Orders shipped to the USA are not subject to any tax. When you complete your order, we will calculate the required tax based on your location.

How do I know that my order has been received?

As soon as you make your order, you'll receive an order confirmation email from us to let you know that we received your order. You'll receive another email when your order is being processed, which means that it is being picked and packed with care by our shipping team. Finally, you'll receive one more email to let you know when we've shipped your order from our shipping centre! If you have a question about the status of your order, please reply to your order update email. Providing us with your order ID (which you can find in your order confirmation emails) will allow our customer care team to help you more quickly. Didn't receive an email confirmation for your order? This is probably because your email provider is putting our emails in your "Spam" or "Junk Mail" folder. Feel free to call us to confirm your order or check on its status, we'd be happy to hear from you!

When will I be charged for my order?

You will be charged as soon as you make an order.

 I am located in Canada, What will my order come to in US dollars?

Your orders are billed in Canadian dollars. We show US prices as estimations, based on current exchange rates. Please speak to your credit card issuer to find out what exchange rate they use and whether there are any foreign transaction fees associated with cross-border shopping.

The item I want to purchase is sold out. What do I do now?

We're so sorry to hear that the natural product you're looking for is sold out! While we do not have a specific time frame as to when we can expect products to be restocked, we do have a handy-dandy tool to let you know when it is available again! If you would like to be notified once this product becomes available, please visit the product page and enter your email address in the space provided.

Do I need a DetoxificationWorks.Com account to place an order?

No.

General Information about our natural detoxification and health products

Why buy my natural healthcare products online?

Our customers shop at Detoxification Works for convenience and the friendliest customer care imaginable. We have a massive selection of Green & Natural, Baby, and Wellness products as well as detoxification treatments to suit every need.

What methods of payment do you accept?

You can use the following payment methods on Detoxification Works Visa/Visa debit, MasterCard, American Express, Visa Checkout, Interac Online, PayPal, and DetoxifcationWorks.Com Gift Cards (coming soon). At this time, we can only accept Canadian and American credit card numbers. We're unable to accept cashier's checks or money orders.

Where are you located?

We are located in Toronto, Ontario, Canada.

Do you sell prescription drugs?

No, we don't sell any prescription drugs online. We only sell natural health products that are approved by the Ontario College of Pharmacists for sale online. Any of the medication that we do sell is over-the-counter, which means it can be bought at a Canadian pharmacy without requiring a prescription from your doctor.

Shipping for our detox and cleanse products

Where do you ship?

We ship to all over the world.

Gift Certificates

How do I purchase a gift certificate?

Electronic gift certificates are not available at this time but will be in August 2017. Check back then as they will make for a for the natural health enthusiast in your life.

 

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